Frequently Asked Questions (FAQ)
Welcome to the ioprnell.store FAQ page! We’re here to provide clear and concise answers to your questions. If you need further assistance, please don’t hesitate to contact our customer support team.
1. Where is ioprnell.store located?
ioprnell.store is an online fashion store proudly based in the USA. We offer a curated selection of trendy apparel to customers across the country.
2. Do you ship internationally?
Currently, we only ship within the USA to ensure fast and reliable service for our customers.
3. What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange. Please ensure that the item is in its original condition with all tags attached.
Note: Customers are responsible for covering return shipping costs.
4. How long does it take to process and ship my order?
We prioritize fast order processing and shipping:
- Processing Time: 0-2 business days
- Shipping Time: 5-8 business days
Once your order has been shipped, you will receive a confirmation email with tracking details.
5. What payment methods do you accept?
We accept a variety of secure payment options, including:
- Credit
6. Is my payment information secure?
Yes, we use industry-standard encryption technology to ensure that all transactions are processed safely. Protecting your privacy and security is our top priority.
7. How can I contact ioprnell.store?
For any inquiries or assistance, please reach out to our support team:
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
- Phone: +1 (907) 243-8343
- Email: [email protected]
- Office Address: 3919 Spenard Rd, Anchorage, AK 99517, US